Effective Date: 01.01.2025

At Neo Advisors Ltd, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect
1.1 Personal Information: We collect personal information you provide, such as your name, email address, phone number, and business details, when you contact us, engage our services, or subscribe to updates.
1.2 Non-Personal Information: We collect data automatically, such as IP addresses, browser type, and browsing activity on our Website, through cookies and analytics tools.

How We Use Your Information
2.1 To provide and manage our consultancy services.
2.2 To respond to inquiries, communicate with you, and manage contracts or agreements.
2.3 To comply with legal obligations or enforce our Terms and Conditions.
2.4 To improve our Website and services through analytics and feedback.

Sharing of Information
3.1 We will not share your Personal Information with third parties except:

  • Where necessary to deliver our services (e.g., with trusted third-party providers).
  • To comply with legal obligations or protect our rights.

Cookies
4.1 Our Website uses cookies to enhance user experience and analyse Website performance. You can control cookie settings through your browser.

Security
5.1 We use industry-standard security measures to protect your Personal Information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights
6.1 Under the UK GDPR, you have the right to:

  • Access the information we hold about you.
  • Request correction or deletion of your Personal Information.
  • Object to or restrict processing of your data.
  • Withdraw consent where processing is based on consent.

To exercise these rights, contact us at ross@neoperformance.io.

Retention of Data
7.1 We retain Personal Information only as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal requirements.

Third-Party Links
8.1 Our Website may include links to third-party websites. We are not responsible for their content or privacy practices.

Changes to Privacy Policy
9.1 We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.

For questions or concerns, please contact us at ross@neoperformance.io.